OnePlace Support

Forgot Email Or User ID?

Did you receive an email from a Willis Towers Watson colleague, or your company application team informing you have been authorized to sign in? If not, please reach out to your Willis Towers Watson colleague or your team.

OnePlace Support

OnePlace Support

Microsoft Work Account Issues?

Please try signing in using the “Email and Password” option.

  • Either option with WTW OnePlace is easy and secure.

  • Some organizations for Microsoft Work Account have a company-wide setting , “Need Admin Approval” for apps such as “Willis Towners Watson Common Authentication” service. In this case, please use the Email & Password option.

OnePlace Support

Verification Code Expires in 5 Minutes

Not receiving / delayed code? Your company firewall and email spam software may be slowing or blocking.

Please request your IT whitelist the domain *.willistowerswatson.com so emails from no-reply@mail-auth.willistowerswatson.com go through your mail system without delay.

OnePlace Support

OnePlace Support

Sign in to OnePlace with your Microsoft Work Account

Your organization utilizes Office 365. It is recommended that you use your organizational account to access OnePlace. It is more secure leveraging Microsoft’s network controls.

Some Organizations may require admin approval on the inital attempt.